Happy employees are more likely to stay with your company for the long term. They won\u2019t be tempted to go looking for a resume coach to help them secure a new job.<\/a><\/p>\n\n\n\n Check with your HR department to monitor employee retention and turnover rates. Better retention will also be visible in your bottom line, since recruitment requires an investment of time and resources, as does onboarding and additional training.<\/p>\n\n\n\n A study by the University of Warwick found that happy<\/a> employees actually work harder<\/a>\u2014they are about 12 percent more productive than unhappy ones. When employees feel that they are valued, they are likely to put their heart into their work, so to speak. This, in turn, can foster innovative and creative solutions.<\/p>\n\n\n\n For example, Google popularized a \u201c20% Project\u201d in the early 2000s. This policy allowed employees to work on a project of their choice during 20 percent of their working hours. Gmail and Google Maps are reportedly some of the innovations resulting from giving employees time to \u201cplay.\u201d<\/p>\n\n\n\n The American Psychological Association (APA) reports that stress can increase the likelihood of workplace accidents by 20 percent. The World Health Organization (WHO) cites stress, anxiety, and mental health conditions as the cause of 12 billion lost working days each year.<\/p>\n\n\n\n Positive emotions, in turn, combat this outcome. Happiness also generates resilience<\/a>, both in terms of physical and mental health. The Journal of Occupational and Environmental Medicine<\/em> noted that employees with good mental health bounced back from injuries (and returned to work) 20 percent faster than those reporting poor mental health.<\/p>\n\n\n\n Companies will see a return on investment in the form of reduced absentee rates and potential reductions to health insurance costs. Additionally, employers have observed reductions in on-the-job accidents and injuries.<\/p>\n\n\n\n Happy customers are more likely to be return customers. They\u2019re more likely to leave good reviews and refer their friends. But you might be surprised to learn that happy employees often equal happy customers. Why?<\/p>\n\n\n\n Happiness can be contagious\u2014content employees are more likely to go above and beyond to provide the best customer service. But negative emotions also spread easily. An unhappy employee may ignore customers, make less eye contact, or speak unkindly. If the customer does not feel valued, they are less likely to return and will likely share the negative experience with others.<\/p>\n\n\n\n So, again, look to the metric of your bottom line. According to the Harvard Business Review,<\/em> employee happiness can increase sales by as much as 37 percent.<\/p>\n\n\n\n Company culture can contribute to or detract from employee happiness. A stressful, disorganized, or critical culture can make employees unhappy, for example.<\/p>\n\n\n\n But culture and happiness have a cyclical relationship. Culture affects employees, but employee happiness can also influence the workplace culture for the better. An office or floor full of contented people is much more pleasant than one filled with strife, contention, and anger.<\/p>\n\n\n\n If you promote a happy company culture, people will notice. Job seekers will desire to work there; you will receive more applications which, in turn, will provide a greater talent pool for you to choose from. You may also notice positive effects on retention and morale.<\/p>\n\n\n\n<\/a>2. Increased Productivity, Creativity, and Innovation<\/h2>\n\n\n\n
<\/a>3. Fewer Doctor Visits<\/h2>\n\n\n\n
<\/a>4. Happy Customers<\/h2>\n\n\n\n
<\/a>5. A Workplace You\u2019ll Want to Be In<\/h2>\n\n\n\n
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